Right choice for New Car Service
Were you aware of the fact that you have the right to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Hoping to find a bargain at the end of year car sales or are looking to ge your new car serviced for the holidays? Here is some sound advice from Temby Auto Service in Eltham.
Aquiring a new car is one of the greatest investments you will make, so it is sensible to be sure to look after it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Were you aware of the fact that you have the right to choose who you would like to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Nobody can force you to take the car back to the dealership it was purchased from for service or repairs. Provided the work is completed to the manfufacturers specifications by a properly skilled person and uses suitable quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Temby Auto Service mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Temby Auto Service mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Temby Auto Service will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the car.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the distinction between statutory, manufacturer and express warranties to help you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be invalidated by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be on the lookout for new car dealers who try to pad the deal with “express” or “extended” warranties, often for free, at the time of sale. Often these ‘other’ warranties may include quite distinct restrictions or provisions, and can be written in confusing or unclear language. Many times these special offers provide minimal additional benefits in excess of the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular car dealership.
Such special offers are very unlikely to make much mention of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will need to go to get your car serviced or excessive waiting times due to fewer available 0 or mechanics.
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